Returns & Refund Policy

Return and Refund Policy

We have a 14-day return policy — you have 14 days after receiving your item to request a return, whether your item is defective, damaged, or simply unwanted.

Eligibility

  • Items must be unused and in the same condition you received them.
  • You’ll need your receipt or order number.
  • Sale items cannot be returned.
  • Postage and shipping fees are non-refundable unless the item is defective or incorrect.

How to Start a Return

  1. Contact our Customer Care at with your order number and reason for return.
  2. If your return is accepted, we’ll send you instructions on how and where to send your package.
  3. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately with photos if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and do our best to make it right.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We’ll notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact

Need help? Reach out at